School Info » International Students

Thank you for enquiring into our International Student programme.

We have a small group of students who fit the International Student category. These students are not entitled to a free education in New Zealand but parents decide they want their children to attend a New Zealand school and in our case, Queenstown Primary School.

We have a very international school with at this time 26 nationalities represented in our student body and 11 in our faculty.

In addition to reading the following information, please refer to the school procedure relating to International Students in our Procedures Section in Nag 4.

Information regarding the Enrolment of International Students

  1. Code of Practice for the Pastoral Care of International Students
  2. Prime Condition of Enrolment
  3. Student Fees and Associated Costs
  4. Application for Enrolment Requirements and Procedures
  5. Conditions of Acceptance
  6. Refund Conditions and Procedures
  7. Curriculum Programme
  8. Orientation Programme and Support Services
  9. What do you do if you have a Grievance?
  10. Frequently asked Questions
  11. School Rules
  12. Code of Conduct
  13. Procedures that Apply When a Student Withdraws/is not attending
  14. Circumstances in which Tuition may be Terminated

Code of Practice for the Pastoral Care of International Students

Queenstown Primary School has agreed to observe and be bound by the Code of Practice for the Pastoral Care of International Students published by the Minister of Education. Copies of the Code are available on request from this institution or from the New Zealand Ministry of Education website at http://www.minedu.govt.nz

Eligibility for Health Services

Most students are not entitled to publicly funded health services while in New Zealand unless they are:

  1. A resident or citizen of Australia; or
  2. A national of the United Kingdom in New Zealand; or
  3. The holder of a temporary permit that is valid for two years or more.

If you do not belong to one of these special categories and you receive medical treatment during your visit, you will be liable for the full costs of that treatment. Full details on entitlements to public-funded health services are available through the Ministry of Health, and can be viewed on their website at http://www.moh.govt.nz.

Accident Insurance

The Accident Compensation Corporation provides accident insurance for all New Zealand citizens, residents and temporary visitors to New Zealand, but you may still be liable for all other medical and related sosts. Further information can be viewed on the ACC website at http://www.ass.co.nz

Medical and Travel Insurance

International students must have approproiate and current medical and travel insurance while in New Zealand.

Immigration

Full details of visa and permit requirements, advice on rights to employment in New Zealand while studying, and reporting requirements are available through the New Zealand Immigration Service, and can be viewed on their website at http://www.immigration.govt.nz

Prime Condition of Enrolment

Queenstown Primary School requires that all international students live with their parents.


Student Fees and Associated Costs

Compulsory Cost of Tuition and other Course-Related Costs

Administration Costs (non-refundable) NZ $1,000
Tuition Fees (payable in advance) NZ $10,000/year

This covers : Classroom tuition, text books on loan, ELL (English Language Learning) tuition if required

Additional Compulsory Costs:

These compulsory costs vary according to whether the child is in Year 1-3, or Year 4-6

Stationery (varies according to Year level) Provided
Specialist Class Fees (swimming, ICT etc) NZ $ 30
Outdoor Education Programme NZ $ 50
Skiing (Year 4 - 6) NZ $ 205
Skating/Snow Farm (Year 3) NZ $62.50
Skating (Year 0 - 2) NZ $ 45

Non-Compulsory Costs

Voluntary Acitivities

School/Class trips NZ $ 30
Sports Team Participation NZ $ 30
Camp - Year 6 (approximate cost) NZ $220
Camp - Year 7 NZ $80
Camp Year 8 tba

It is understood that all children will participate fully in all aspects of Queenstown Primary School life.

Fees Protection

The Queenstown Primary School Board of Trustees guarantees to hold in reserve sufficient funds to meet any refund requirements should the school not be able to continue tuition.

Application for Enrolment Requirements and Procedures

The applicant/guardian must complete the International Student Application for Enrolment form and produce the following documents before the application can be processed:

  1. Passports - Student and Parents
  2. Student visa/permit
  3. Copies of recent school report with verified English translation is required
  4. Health Insurance documentation for the family
  5. Medical information
  6. Additional information required by parents
  7. Administration fee - NZ$1,000 (non-refundable)

Procedures Once an Enrolment has been Received

On receipt of a completed enrolment application, the parents/legal guardians will be informed of an interview time. This interview will involve:

  • The prospective pupil
  • The parents/legal guardians
  • A translator (if required)
  • The Principal or nominated deputy
  • The teacher responsible for International Students

The interview will consist of:

  • Tour of the school
  • Explanation of the Conditions of Enrolment (see later)
  • Classroom and daily programme explanation
  • Initial assessment of the level of English of the child
  • Ensuring the parents understand the Code
  • Answering any questions the family may have

Parents will be informed in writing of the school's decision within 7 days of the interview

If there are no current available places, the parents will be notified and will be given the option of being placed on a waiting list

When a place becomes available, they will be notified and given 14 days to accept or decline the placement. Placement in a particular Year or class is at the discretion of the Principal

If enrolment is accepted the parents have 14 days, or less if they desire, to accept the placement by paying the fees. Once the fees have been received and receipted by the school, the pupil may attend Queenstown Primary School.

Conditions of Acceptance

In addition to the conditions listed here, all conditions that are part of the contract with parents, the fees refund policy and other school policies also apply.

  1. Although an elementary level of English is desirable no child will be refused acceptance due to their level of English, as all levels of English proficiency are catered for at Queenstown Primary School.
  2. Students and parents/legal guardians must accept and abide by rules regarding behaviour and conduct that apply to all students. Unacceptable behaviour may result in the termination of tuition.
  3. Students must observe the laws of New Zealand.
  4. Students must observe the conditions of their visa. If a student breaks the terms of the visa the school will report the fact to the New zealand Immigration Service, which may result in the student having to leave New Zealand.
  5. Because class placements are decided on the evidence of assessment after arrival in New Zealand, all information given before enrolment about placement on courses and in classes is provisional. The school reserves the right to adjust placements and individual programmes at any time if it is in the student's interests to do so.
  6. The student will attend the school on all occasions when it is open unless prevented by illness or other urgent cause.
  7. Tuition may be terminated if the student fails to comply with the school rules or breaches the conditions of their visa.
  8. Tuition fees will be paid in full before enrolment, or before enrolment is renewed (whichever applies)
  9. All additional costs (as outlined in the school prospectus) will be paid promptly, as required.
  10. The conditions of the Fee Refund Policy will be accepted
  11. All students are required to have travel and medical insurance for the duration of their period of enrolment. The school will arrange insurance unless students choose to make their own arrangements, in which case proof must be provided that the insurance purchased is adequate.
  12. All international students must obtain an insurance policy that includes a fees protection clause. Queenstown Primary School can arrange a suitable insurance policy. If a student's insurance is arranged independently, a copy of the policy must be sent to the school before enrolment to ensure that fees protection coverage is adequate.
  13. All international students must live with their parents
  14. All disputes will be dealt with in New Zealand law.
  15. The school's complaints procedure for international students will be used to deal with grievances.
  16. Parents must inform the school of their address, telephone number, fax number and email address (whichever applies). The student and/or parents will advise the school of any change in the contact details of the student or parents.
  17. The student and/or parents will provide academic, medical and other information that is relevant to the wellbeing and course placement of the student.

Refund Conditions and Procedures

  1. if a student withdraws from his/her course of study before the completion date, he/she may be eligible for a refund of tuition fees. The following procedures and guidelines would apply;
  2. To be eligible for any refund, the parents/guardians must apply in writing to the Board of Trustees setting out the special circumstances of the claim within one month of the last day of attendance.
  3. If the application is made before the start of the course (one year of schooling), fees will be refunded in full less the administration charge specified on the fees information sheet.
  4. If the application is made after the start of the course, but before the second half of a course, fees will be refunded less:

an administration charge of NZ$100

costs to the school already incurred for tuition

components of the fee already committed for the duration of the course

- Specialist fees

- Appropriate proportions of salaries for teachers and support staff (if applicable)

- Costs already incurred for the use of facilities and resources

- The proportion of the Government Levy the school is required to pay

- Any other costs already incurred

5. If the application is made after the second half of a course there will be no refund except under exceptional circumstances - to be determined by the Board of Trustees.

6. If an international fee-paying student gains residency during the course, no further fees are to be paid and a refund may be made on the unused portion of the prepaid fees. The new resident will then abide by the school enrolment scheme if one is in place. Documentation of residency must be provided within 14 days of it being granted

The Board of Trustees will make no refund:

  • Where a student has been stood-down, suspended or excluded
  • Where a student wishes to transfer to another school
  • Where a student returns home for any reason other than serious illness or death of a close family member
  • If the enrolment application is found to be inaccurate in any way and the contract is terminated

7. In any dispute regarding the above, the decision of the Board of Trustees Queenstown Primary School is final.

Fees Protection

The Board of Trustees will ensure that there is a reserve of funds to cover international students prepaid tuition fees in the event that a refund should be necessary.


Curriculum Programme

Programmes at Queenstown Primary School commonly feature the following:

  • Learning activities in which students investigate issues and solve problems of interest to them
  • A balanced curriculum which emphasises discovry and exploration; and encourages higher order thinking as keys to successful learning
  • Opportunities to see the relevance of learning by applying it in a practical way to solve real problems
  • Learning activities and experiences (both in and outside school) which enable all students to succeed regardless of previous achievement
  • Schemes that are not so prescriptive that they stifle creativity and the opportunity to capture the teachable moment

Teachers adapt the programme to the students to ensure the curriculum focus for each emerging adolescent is on personal development as well as on academic achievement.

We focus on educating the whole child, emotionally, intellectually, socially, personally. Students are challenged with opportunities to participate in a range of academic, cultural, sporting and technology programmes.

Queenstown Primary School is a public or state school. It offers programmes in all areas of the New Zealand Curriculum. This includes:

  • English - oral, written, reading, visual and listening
  • Mathematics
  • Science
  • Social Studies
  • Health
  • Physical Education
  • Technology - electronics, bio-technology, food technology, wood and plastics technology
  • Media Studies
  • Music
  • Visual Arts
  • Languages - Te Reo Maori

Details of the curriculum can be found on the Ministry of Education's website - www.minedu.govt.nz

Queenstown Primary School adds a range of learning opportunities to meet the broadening interest and development requirements of the child.

Classroom Programmes Technology/Arts Programmes
English - Oral, Written, Visual Biotechnology
Mathematics Electronics Technology
Science Materials Technology
Social Studies Media Studies
Health/Physical Education Music
Information and Communication Technology Art
Library Information Skills
Cultural Programmes Sports Programmes
Choir Recreational Sports Programme
Kapa Haka Group Lunchtime Sports
Arts Festival/School Production Saturday Sports Competition (hockey, netball, cricket, rugby, ice hockey)
QPS News Festivals in Swimming, Athletics, Cross Country
Children with Special Abilities Learning Support Programmes
Accelerate Mathematics Classes Reciprocal Reading Programme
Language/Reading Extension Programmes Small Group 1:1 Tuition when required
National/International English, Mathematics, Science competitions Booster programmes in Numeracy and Literacy
Science and Technology Challenges ESOL
Science Fair
Art

Classroom Programmes

All students are taught the following core subjects:

  • Art
  • English (Speaking and Listening, Reading and Writing, Viewing and Presenting)
  • Health
  • Mathematics
  • Music
  • Physical Education
  • Science
  • Social Studies
  • Technology

The homeroom teacher teaches most of the subjects.

We also regroup according to ability for Mathematics in Years 4 - 6. students are placed in a Mathematics group with other students who are working at the same level. This means that they will nevr feel bad about not being able to keep up with those that find maths easy and they will never be frustrated waiting for those who find maths difficult. It is likely that your child will have a different teacher for maths but you will always have others from his/her class in his/her maths group.

Other details of school operation are contained in the Parent Information Booklet that is issued to the parents of all children enrolling at Queenstown Primary School.

Orientation Programme and Support Services

The Teacher responsible for International Students is primarily responsible for the orientation of the students and their on-going welfare within the school community. This will be done in close liaison with the classroom teacher and the Principal.

An initial orientation will be done prior to or during the enrolment interview with the prospective student and parents. On the student's first day, he/she will be met by the teacher responsible for International Students and shown to the classroom. All students will be mainstreamed immediately upon arrival with a small group withdrawn for further orientation, English testing, and teaching as required.

The classroom teacher will be responsible for ensuring the new student has a buddy group consisting of two or more other students whose role is to help the new student with daily routines, timetables, and activities during the breaks. He/she will also ensure the child knows where to find the sick bay, toilets, special classrooms etc.

The Teacher Responsible for International Students will continue to monitor the student during the first few weeks while the student settles into the class and the school. The teacher will also be available for support of the students, the classroom teacher, and the parents/caregiver.

Once the initial period is over, the Teacher Responsible for International Students will continue to monitor the student and his/her progress through informal meetings, ESOL teaching times, and where necessary through formal meetings with the student, the classroom teacher, and/or the parents/caregiver.

Translators will be made available where necessary. These may be another child or an adult, depending upon the situation and the requirements.

Parents/caregiver and students need to know that Queenstown Primary School has an ‘Open Door’ policy. At any time they may make an appointment to see the classroom teacher, or the Teacher Responsible for International Students to discuss any queries or concerns.

What Do You Do If You Have A Grievance?

We want you to be happy at Queenstown Primary School. There are times however when things do not go as smoothly or as well as we may like. Here are some ideas about what you can do about it.

Problems with the Teacher

Make a time to taslk to your classroom teacher about your concern

  • After a few days, if you do nt think the problem has been solved by your classroom teacher, talk to the Deputy Principal, Mr Jim Turrell
  • If, after a few days after you have spoken with the Deputy Principal, the problem is still there, talk to the Principal, Mr John Western

Problems with school friends

  • Take the time to talk to your class teacher quietly about your concern
  • You can also talk with our Principal, John Western. He is very helpful, especially with broken friendships. You can make an appointment at the office through Beth Chisholm.

At all the above meetings, notes will be taken of your concerns and of the solutions put in place.

If, after all the above has been tried, you still feel that your problem has not been resolved, then you may contact the International Education Appeal Authority, who address is

International Education Appeal Authority
Tribunals Unit

Level 1, 86 Custom House Quay

Private Bag

Wellington

Auckland, NZ

phone: (64) 4 462 6660

fax: (64) 4 462 6686

email: ieaa@justice.govt.nz
www.justice.govt.nz

You must be able to show them that you have tried to get the school to act before you contact them. They will consult the school to see if anything can be done to help you.

If you do have a problem, please ask them for help while it is still a little problem. Do not wait for it to become a big problem. If you are not confident that your nglish is good enough you can always bring a friend who has better English.

We hope your stay at Queenstown Primary School is a happy one.

Frequently Asked Questions

When is Queenstown Primary School open?

  • Our school is open at 8.15am every morning during term time. Monday to Friday. Lessons start at 8.55am and the school closes for the day at 3.00pm.
  • The school terms are given with the main school prospectus along with public holidays when the school is closed

What do I need for the classes?

Make sure that you always have a pencil, pen, ruler and eraser with you every day. Your teacher will provide you with the exercise books you need.

What if I am sick or cannot come to school?

  • If you are sick and cannot come to school, make sure that your parents or caregivers contact the school to let the school know. When you return to school you will need to have a written note explaining your absence.
  • If you feel sick at school or if you hurt yourself at school, you need to go to the office and tell our office staff who will look after you
  • If you have an appointment during the school day and have to leave the school during the day or miss a day as a result of the appointment, your parent or caregiver needs to lt the school know in advance through a written note.

What if I change my address or phone number?

  • If you change your address or phone number your parents or caregivers need to lt the school know by giving you a written note to take to your teacher or the school office.

What about breaks and meals?

  • There is a break in the morning from 10.40am to 11.00am and a break for lunch from 12.30pm to 1.25pm. The school does not provide lunches for the students

What do I do if my lunch disappears?

  • If your lunch disappears from your bag or desk, let your classroom teacher know as soon as you find out. He or she will do what they can to find your lunch. They will also make sur that you do not go hungry at lunch time

What do I do if I am bullied?

  • If you are teased or bullied at school, coming to school, or going home from school, you must let your classroom teacher or the Teacher Responsible for International Students know as soon as you can. We do not like bullies and will do everything we can to prevent you being bullied.

May I use my e-mail at school?

  • Yes you can use email and the web. We have a comprehensive filtering and firewall system.

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School Rules

1. GENERAL

  • Once at school, all children must stay at school and not leave the school grounds until the end of the school day except with written permission from their Class Teacher or the Principal.
  • Treat each other and yourself with respect.
  • Lost Property is to go to the School Office from where it may be claimed.
  • Leave valuabel items at home. We can not be responsible for these.
  • Students are not allowed in the staff room except for the tea monitors or children sent on specific tasks.

2. UNIFORM

  • Queenstown Primary School does not have at this stage a uniform but are investigating the introduction of one.

3. AFTER SCHOOL

  • While waiting to be picked up by parents, children must wait within the school grounds
  • While waiting for a school bus the children are to wait in bus lines until they are taken by the duty teacher to catch their bus
  • Bus children will not enter any bus until directed to do so by the Duty Teacher.
  • Children must look after younger children on the bus and help ensure that they can get off the bus quickly and safely

Code of Conduct

In our school we RESPECT, HELP, and SUPPORT each other. This means showing COURTESY to all students and adults.

I WILL:

  • Use appropriate language i.e. swearing and abusive language is OUT
  • Remember to say `Please' and `Thank you'
  • Knock before entering a classroom
  • Let adults through doors first, and also other students if they are carrying something heavy
  • Wait my turn to speak and certainly not speak when another is speaking
  • Comply with a request from a teacher
  • Borrow from another only with his/her permission
  • Keep the chewing gum and bubble gum for out of school hours
  • Speak to adults politely
  • Ask the class teacher's permission before delivering a message to another student
  • Not interrupt when the teacher is giving instruction.

In our school WE TAKE CARE OF EVERYTHING, remembering it is `on loan' and a privilege, not a right.

I WILL:

  • Take responsibility for the state of my desk, classroom furniture and equipment
  • Take good care of all books supplied, which includes all library books and school texts
  • Use sports and P.E. gear for the right purpose and look after it
  • Do my share of keeping our classroom, passage, and grounds clean and tidy

In our school, every student has a RIGHT TO LEARN and every teacher has a RIGHT TO TEACH.

I WILL:

  • Keep my voice soft to avoid disturbing others when I'm talking
  • Be prepared by having what I need for each subject pens, pencils, ruler, P.E. gear, and other equipment as required
  • Avoid talking over others
  • Find an appropriate time for talking to the teacher, especially when he/she is working with other students
  • When I need to, move around the class in a quiet orderly manner
  • Do my very best to stay on task
  • Make every effort to complete all learning tasks, including homework

In our school every student has the right to a SAFE ENVIRONMENT in which to learn and play.

I WILL:

  • Ensure I am not involved in any bullying this is a NO NO!
  • Allow no physical or mental abuse; put downs or insulting language
  • Participate only in positive interactions there will be no threatening behaviour
  • Move around my classroom and around the school in a quiet and sensible manner so the learning and recreation of others will not be disturbed.


Procedures that Apply When a Student Withdraws / is not Attending Their Course


If a student withdraws from school:

  1. It must be in writing by the parents prior to the student’s last day, giving the date of the final day of attendance and the reason for leaving and the Immigration Service will be notified.
  2. The Refund Policy for International Students shall apply.

If a child is not attending their course

  1. In the case of absences, the parent/guardian/caregiver must follow the normal school procedure of notifying the school in the morning of the first day of the absence, and following this up with a written note on the first day of the child’s return to school. If the absence can be foretold - eg an appointment - then the school is to be informed in writing the day prior to the appointment or earlier.
  2. Where the student is absent with no reason then the parents will initially be contacted by the school for an explanation. Where a child is being truant from school, the school Visiting Teacher will have a meeting with the parents to rectify the situation. If the Truancy continues then a family meeting will be held and contingencies put in place. If this does not rectify the situation then the enrolment will be terminated and the Immigration Service notified.
  3. If the student does not attend for more than twenty consecutive school days then the school will, in writing, notify the parents/caregivers that the enrolment has been terminated and the Immigration Service notified. However if the parents have previously notified the school in writing that the child will be absent for a period of time, with the full reason for the absence, the place shall be held, providing all fees have been paid in full, as required.
  4. If the student is withdrawn from or ceases to attend the school the Board of Trustees will notify the New Zealand Immigration Service.


Circumstances in Which Tuition may be Terminated

  1. Where a child is absent or consistently truanting from school (see above) then the signatory will terminate the enrolment.
  2. If a child’s behaviour is of an unacceptable level, then a meeting with the child, the parents/caregiver, and the school will be arranged. If the behaviour does not improve, written notification will be given to the parents warning of the danger of termination of the enrolment. If there is no further improvement, the parents and the student will be notified in writing that the student must leave at the end of that term, or earlier if the school decides, and will not be eligible to return the following term. There will be no refund of fees paid if this occurs.
  3. An ‘acceptable level of behaviour’ would be seen as following the school rules and the school ‘Code of Conduct’ as provided to each student.
  4. If an enrolment application is found to be inaccurate in any way the contract may be terminated at the school’s discretion.
  5. Upon termination of enrolment, the Immigration Service will be notified as required.


Summary Code of Practice for the Pastoral Care of International Students

Introduction
When students from other countries come to study in New Zealand, it is important that those students are well informed, safe, and properly cared for.
New Zealand educational providers have an important responsibility for international students’ welfare.

This pamphlet provides an overview of the “Code of Practice for the Pastoral Care of International Students” (the Code), and provides a procedure that students can follow if they have concerns about their treatment by a New Zealand educational provider or agent of a provider.

What is the Code?
The Code is a document which provides a framework for service delivery by educational providers and their agents to international students. The Code sets out the minimum standards of advice and care that are expected of educational providers with respect to international students. The Code applies to pastoral care and provision of information only, and not to academic standards.

When does the Code apply?
The Code commences on the 31st of March 2002. Educational providers then have six months to sign the Code. Between the 31st of March and the 30th of September 2002 you will need to check with the Ministry of Education if your provider is a signatory to the Code.

Who does the Code apply to?
The Code applies to all education providers in New Zealand with students enrolled on international study permits. The Code is mandatory to these providers and must be signed by them.

What is an “international student”?
An “international student” is a foreign student studying in New Zealand on a student permit from the New Zealand Immigration Service.

How can I get a copy of the Code?
You can request a copy of the Code from your New Zealand educational provider. The Code is also available online from www.minedu.govt.nz/goto/international.

How do I know if an educational provider has signed the Code?
The New Zealand Ministry of Education will maintain a register of all signatories to the Code. This list will be available from www.minedu.govt.nz/goto/international. If the educational provider that you are seeking to enrol with is not a signatory to the Code, you will not be granted a permit from the New Zealand Immigration Service and you will not be able to study at that institution.

What do I do if something goes wrong?
If you have concerns about your treatment by your educational provider or by an agent of the provider, the first thing you must do is contact the principal, the international student director, or another person who has been identified to you as someone that you can approach about complaints at your institution. The Code requires all institutions to have fair and equitable internal grievance procedures for students and you need to go through these internal processes before you can take the complaint any further.
If your concerns are not resolved by the internal grievance procedures, you can contact the International Education Appeal Authority (IEAA).

A summary of the Code of Practice for the Pastoral Care of International Students
The Code sets standards for educational providers to ensure that:

  • high professional standards are maintained
  • the recruitment of international students is undertaken in an ethical and responsible manner
  • information supplied to international students is comprehensive, accurate, and up-to-date
  • students are provided with information prior to entering into any commitments
  • contractual dealings with international students are conducted in an ethical and responsible manner
  • the particular needs of international students are recognised
  • international students under the age of 18 are in safe accommodation
  • all providers have fair and equitable internal procedures for the resolution of international student grievances
  • Full details of what is covered can be found in the Code itself.

The Code also establishes the IEAA and the Review Panel to receive and adjudicate on student complaints.

What will the IEAA do?
The purpose of the IEAA is to adjudicate on complaints from international students. The IEAA will investigate complaints and determine if there has been a breach of the Code. The IEAA has the power to impose sanctions on educational providers who have committed a breach of the Code that is not a serious breach. These sanctions include an order for restitution, publication of the breach, and / or requiring that remedial action be undertaken.
The IEAA will refer complaints that are not about pastoral care to another regulatory body if appropriate.
The educational provider will be given a reasonable time to remedy the breach. If the breach is not remedied within that time, the IEAA may refer the complaint to the Review Panel.
The IEAA can determine if it considers that a breach of the Code is a serious breach. If the breach is a serious breach, the IEAA will refer the complaint to the Review Panel.

What can the Review Panel do?
The Review Panel can remove or suspend an educational provider as a signatory to the Code, meaning that the provider would be prevented from taking any more international students. Only the IEAA can refer complaints to the Review Panel.

What is the International Education Appeal Authority (IEAA)?
The IEAA is an independent body established to deal with complaints from international students about pastoral care aspects of advice and services received from their educational provider or the provider’s agents. The IEAA enforces the standards in the Code of Practice. ’
How can I contact the IEAA?
You can contact the IEAA at:

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International Education Appeal Authority
Tribunals Unit
Level 1, 86 Custom House Quay
Private Bag
Wellington
Auckland, NZ
phone: (64) 4 462 6660
fax: (64) 4 462 6686
email: ieaa@justice.govt.nz
www.justice.govt.nz

Student's signature ...............................................................................

Room .................... Date ................................................

Parent's Signature ................................................................................

International Students School Procedure

Action
Queenstown Primary School may accept a small number of international full fee paying students each year and endeavours to ensure that the children, parents and staff find this a rewarding experience.


Objective

  • To ensure that all full fee paying international students have the best possible learning opportunities while at Queenstown Primary School.
  • To ensure that all barriers to learning specific to these children are recognized and addressed.
  • To ensure that the school recognizes its responsibility to oversee the wellbeing of all fee paying students enrolled at Queenstown Primary School and that the standards set for the care of these students in the Ministry of Education Code of Practice For the Pastoral Care of International Students 2003 are met.

Guidelines


Queenstown Primary School requires that all international students live with their parents .

  • Each year the school may offer a limited number of places to full fee international students, ie oversees fee paying students. Any such enrolment will be for a minimum period of 6 weeks.
  • The tuition fees for such full fee international students will be reviewed and set by the Board of Trustees annually.
  • The Senior Management Team will have responsibility for matters relating to full fee international students. The Senior Management Team will appoint a sub-committee of itself which will regularly review the needs of each individual full fee paying international student.
  • Full fee international students will be admitted to the school at the discretion of the Senior Management Team. Factors taken into consideration when accepting a student will include amongst other criteria the availability of places in a particular class level in the year if application and the degree of English language support needed by each such student.
  • Full fee international students will be given priority in NESB policy.
  • All full fee international students are required to pay the annual tuition fees in advance and prior to enrolment. Long-term students (one term or more) will pay either annually (in advance) or twice a year (in advance by 30 January and 30 June in any year). Short-term students (less than one term) will pay fees on a pro-rata basis and in advance.
  • A full fee international student who withdraws from the school’s tuition may apply for a refund of unused tuition fees. The refund of any such fee shall be at the discretion of the Senior Management Team. Such refunds as may be approved will have an administration fee of $100 deducted from any refund. The refund policy is detailed in Attachment A to this policy. The School will notify the New Zealand Immigration Service if any student on a Student Permit withdraws from tuition at the School.
  • All full fee international students are required to have a valid Student Permit for the duration of their enrolment at Queenstown Primary School.
  • All full fee international students are required to have comprehensive medical insurance for the duration of the time period they are enrolled at Queenstown Primary School and shall present such proof of the existence of such medical insurance as may from time to time be required by the Senior Management Team.
  • Each full fee international student will make available at the time of enrolment, to the Principal of the Queenstown Primary School, such sufficient proof to establish to the satisfaction of the Principal, compliance with the school's enrolment requirements and valid Student Permit.

Fee Refund for International Fee Paying Students

Action


To ensure that an appropriate level of refund is made which is fair to both parties and recognizes the current and ongoing expenses incurred by the Board of Trustees of the Queenstown Primary School.

From time to time full fee international students may need or desire to withdraw from tuition before the completion of their course.

Guidelines

  • In order for any refund, the students' parent shall apply in writing to the Principal, detailing the reason for the student having withdrawn from the course of tuition.
  • The Principal may consider such reasons when deciding special circumstances relating to the withdrawing student.
  • It shall be the express duty of the Principal to ensure that such costs and commitments incurred by the Queenstown Primary School are met before approving a refund or any part of the tuition fees paid.
  • The costs may include:
    • The administration charge for enrolment of the student (non refundable).
    • Commission paid or payable to an agent in relation to the student (non refundable).
    • The salaries of teachers and support staff already incurred by the Board and committed for the duration of the course, normally a full academic year.
    • The Ministry of Education levy (non-refundable).
    • The need to cover other additional expenses eg curricular, capital facilities etc and also provide appropriate profit to the Board.
  • Except in special circumstances, no refund of any fee is payable to a student who withdraws in the second half of the course of tuition. In the case of a full year student, the second half of the course commences on the first school day of Term 3.
  • A refund, if approved by the Principal, shall apply from the withdrawal date as notified officially in writing by the student and/or caregiver.


Evidence

A file recording the circumstances (special or otherwise) of each student and the decision made and if applicable, the refund paid.

Evaluation

  • The Executive Officer shall report to the Board of Trustees each year, on the number of and reasons for refunds made during the year, such report to be made at the November Board of Trustees meeting.
    • This policy should be read in conjunction with the Education Act 1989 Section 4 (See Appendix A) and the International Fee Paying Students Policy. Appendix 1 Section 4B (7) Education Act 1989
  • “Where at any time a foreign student withdraws from a subject, course, or programme at a state school, the Board may refund to the person who paid (in respect of the student’s enrolment in the subject, course, or programme) the amount of the fees referred to in subsection (1) of this section (or the sum of any instalments paid in respect of those fees) any amount it thinks appropriate not exceeding the extent if any by which the amount paid exceeds the sum of the following amounts:
    • The Board’s best estimate of the cost to the Board (including the appropriate proportion of the Board’s administrative and other general costs and the appropriate proportion of any initial or start-up costs of the subject, course, or programme) of providing tuition in the subject, course or programme for one student up to that time.
    • An amount that is in the Board’s opinion an appropriate reflection of the use made by one student receiving tuition in the subject, course or programme of the Board’s capital facilities:
    • The appropriate proportion of the amount (if any) prescribed under section 4D of this Act for a student receiving tuition at a state school in the subject, course, or programme.
    • All other fees (if any) prescribed by the Board.